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Frequently asked questions

Answers to the questions we are asked most often. For anything else, the site assistant and the owner are here.

Practical stay

How do I book?

Right here: pick your dates on the calendar and pay online. On this demo, payment goes through Stripe in test mode: no real money.

Do I pay everything when booking?

No: a deposit when booking, then the balance before arrival. Its amount and due date appear on your summary.

With children

Where do children sleep?

Under the roof, in the Marmots' dorm: their favourite room.

The house

Is there a sauna?

Yes, in the basement. Allow three quarters of an hour to heat up.

Where are the instructions for the appliances?

In the stay guide, sent before you arrive: stove, washing machine, wifi…

Around the chalet

Where can I shop?

At Les Arolles grocery and the Fournil bakery, in the hamlet. Both are on the Access page map.

How do I get to the slopes?

The resort shuttle stops in the hamlet; the stop is on the Access page map.

Mountains and safety

Does the car need winter equipment?

Yes: in Savoie, from 1 November to 31 March, winter tyres or chains in the boot are compulsory.

What to do in bad weather?

The museum of mountain life, the ice rink, or the chalet's sauna.